Job Description

Job Description

Job Description

Summary/objective

The Cabinet Sales position is responsible for managing the full cabinet design and sales process from initial client consultation to final order. This role requires strong proficiency in 2020 Design or Cabinet Vision, exceptional attention to detail, and the ability to translate customer needs into accurate, functional, and production-ready designs. The Cabinet Sales Associate ensures high-quality customer service, precise order processing, and timely project coordination.

Essential functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assist clients throughout the full project lifecycle, including measurements, design, material selection, quoting, order accuracy, and scheduling.
• Produce detailed kitchen and bathroom layouts using 20/20 CAD or Cabinet Vision software.
• Prepare written layouts, drawings, renderings, and design documents for customer review.
• Generate accurate countertop and cabinet estimates.
• Interpret builder specifications, architectural drawings, and customer needs to produce compliant, functional designs.
• Apply critical thinking to select the correct products for functional and efficient layouts.
• Identify and resolve design, measurement, or specification issues with minimal direction.
• Interpret written, oral, and diagram instructions.
• Maintain accurate project documentation and follow established workflows.
• Communicate effectively with customers, contractors, installers, and internal teams to ensure smooth project execution.

Competencies:

• Analytical Thinking - Applies logic to solve problems and get the job done
• Client Service - Responds to the clients and anticipates their needs
• Creative Thinking - Looks outside the box, develops new strategies
• Decision Making - Makes decisions and takes responsibility for them
• Ethics - Fosters a diverse and respectful workplace
• Even Temperament - Controls emotions without retaliating against negative behavior
• Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas
• Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
• Influence - Enlists the support and cooperation of others and encourages them to be proactive
• Initiative - Remains proactive when suggesting improvements and solving problems
• Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships
• Persuasive Communication - Displays verbal and written communication that influences others
• Problem Solving - Solves problems while ensuring rules and directives are followed
• Project Management - Brings together every component of a project, including resources or planning, that are needed to complete it in a timely manner.

Supervisory responsibilities: None

Work environment: Store environment, temperature-controlled

Business operates 7 days a week; schedule may vary based on business needs.

Physical demands: Lifting up to 40 pounds occasionally

Travel required: None

Required education and experience:

• High school diploma, GED, or equivalent
• Strong proficiency in 2020 cabinet design software
• Experience with cabinet order processing
• Confident decision making
• Excellent follow-through, multitasking, and organization skills
• Strong problem-solving and critical-thinking skills.

Preferred education and experience:

• Bilingual in Spanish

Additional eligibility requirements:

• Must meet all flooring and cabinet department safety standards and internal policies.
• Must be available to work weekends and a flexible schedule, including any day of the week, based on store hours and business needs.

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