Customer Service Delivery Driver Join to apply for the Customer Service Delivery Driver role at Carvana – the fastest‑growing used automotive retailer in U.S. history. We're looking for Customer Advocates with at least 2 years of customer‑facing experience to build an exciting career at Carvana. Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car‑buying process. Shift Requirement The hours for this position are from 7 am – 5 pm, or 11 am – 9 pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Compensation We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. Pay range: $17–$19 hourly Starting pay: $17/hr At 3 months: $17.50/hr At 6 months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our performance‑based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. Benefits + Perks Competitive, performance‑based compensation with 401(k) and Carvana match; opportunity for overtime during busy seasons. Fast‑track advancement opportunities; stellar performers achieve higher pay rates sooner. Health & wellness: 100 % company‑paid healthcare premiums plus dental and vision; wellness program for mental, physical and financial health; pet care savings program. Time off & work‑life balance: generous paid time off (13 days first year, increases to 20 days thereafter). Education support: tuition reimbursement for bachelor’s program; student loan repayment program for those with a bachelor’s degree. Equity: Carvana shares granted annually; Employee Stock Purchase Plan discount. Professional development: extensive internal growth and professional development opportunities. About The Role Deliver vehicles straight to customers' doors with our custom car haulers (no commercial license required; training will be provided). Frequently load/unload vehicles onto the hauler and inspect the car‑hauler to ensure it is safe to drive. Complete customer paperwork and include thorough notes in our customer tracking system. Consistently drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must obtain a Notary in their local jurisdiction within the first 90 days of employment (process sponsored by Carvana). Candidates must satisfy state‑specific requirements related to access DMV/title and registration systems. Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or other state specialty license within the first two weeks of employment (process sponsored by Carvana). California employees must obtain a Vehicle Verifier license within the first 90 days of employment (process sponsored by Carvana). General Qualifications And Requirements Ability to perform physically demanding tasks such as detailing vehicles and loading/unloading onto haulers in indoor and outdoor conditions, sometimes in inclement or extreme weather. Ability to walk/stand and sustain physical activity for extended periods (8+ hours). Must be able to read, write, speak and understand English. Requires high and low levels of movement with ability to reach, twist, kneel, crouch, climb, balance and squat. Must be able to grip, carry, lift, push and pull items up to 50 lbs. Frequent driving requires excellent visual acuity and manual dexterity; reasonable accommodations may be granted to enable individuals with disabilities to perform essential functions. Legal Information This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English. Job Details Seniority level: Entry level Employment type: Full‑time Job function: Management and Manufacturing Industry: Technology, Information and Internet #J-18808-Ljbffr Carvana
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