The Patient Administrative Assistant will ensure efficient operation of the healthcare facility and assist with direct patient services.

Their duties and responsibilities include:

Answer and direct phone calls in a polite and friendly manner
Register new patients and update existing patient demographics by collecting patient detailed information
Schedule and confirm patient appointments, follow-ups, and procedures
Process patient billing and payments
Organize and maintain patient waiting areas as well as office files and records
Assist patients with forms and paperwork, explaining procedures, and answering questions
Communicate with healthcare professionals and patients regarding appointments, cancellations, and rescheduling
Ensure compliance with medical laws and regulations
Order office supplies and maintain inventory
Coordinate with insurance companies for claim management and patient insurance verification
Maintain patient confidentiality, following HIPAA guidelines

Qualifications

A bachelor's degree is required

1-2 years of work experience as a Healthcare Administrative Assistant or similar role
Knowledge of healthcare systems and medical terminologies
Understanding of medical billing procedures
Proficient in MS Office (MS Excel and MS Outlook, in particular)
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities

Work experience placement,