Job Description

Job Description

Job Description

Job Title: Kenmore Thrift Store Manager Prepared By: Human Resources

Department: Stores Prepared Date: December 2025

Reports To: Reginal Store Manager

FSLA Status: Non-Exempt, FT, 40 hours per week

Compensation $30.00 to $32.00 per hour

Benefits: Health insurance, 403(b) matching, Paid time off, Vision insurance, Dental insurance, Life insurance, Employee assistance program, Disability insurance, Paid holidays

Summary: The Retail Store Manager is responsible for all aspects of store operations including customer service training, employee/volunteer supervision, production, merchandising, and pricing/sales of product.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Supervision

• Lead team to create a sincere, warm, friendly, and safe shopping atmosphere and work environment.
• Ensure compliance with St. Vincent de Paul (SVdP) Employee Handbook.
• Establish sales objectives, communicate sales objectives to employees, and lead the store team to the achievement of those objectives.
• Assess personnel needs with Regional Manager and work with Human Resources to fill those needs in compliance with Society policy.
• Administer all employee and volunteer paperwork.
• Plan and prepare work schedules and assign employees to specific duties.
• Terminate employees with support of management and Human Resources in compliance with SVdP policies and procedures.
• Respond to customer and employee complaints or inquiries.
• Conduct regular store meetings to inform and communicate store goals and updates to the store team.
• Maintain appropriate employee recognition program.
• Train employees in store programs, procedures.
• Ensure maintenance of safety program.
• Ensure compliance of employees with established security, sales, and recordkeeping procedures and practices.
• Work with Regional Manager & Facilities for maintenance issues and after hours emergencies.

Administration

• Responsible for all cash management in accordance with policy, including bank deposits, daily receipts, and cash handling.
• Control Retail store daily expenses.
• Submit all appropriate paperwork including; daily sales reports, safety committee minutes, accident reports, L&I paperwork and accurate payroll data to Administration in a timely manner.
• Must be available evening, nights and weekends as required.

Pricing/Merchandising

• Formulate pricing policies on merchandise according to requirements for profitability of store operations.
• Monitor the receipt and pricing of merchandise to ensure all merchandise is properly handled, priced, ticketed, and displayed.
• Coordinate sales promotion activities with the Operations Manager and prepare, or direct assistant managers in preparing, merchandise, displays, and advertising.
• Maintain cleanliness of work environment.
• Maintain integrity of the recycling program.
• Fill in as needed in any department.
• Report maintenance needs to management promptly.
• Work within the framework of the Society’s mission and objectives.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

St. Vincent de Paul is an Equal Opportunity Employer that supports equality and diversity.

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