Job Description

Job Description

We are currently seeking  certified, reliable, wellness coaches to join our growing platform. As a Zuporta Coach, you'll offer live chat-based support to clients in one or more of our six coaching categories. This is a  remote, flexible opportunity for professionals who value meaningful connection, confidentiality, and compassionate guidance — all while earning fairly for their time..

Responsibilities

As a certified support coach on the Zuporta platform, your primary responsibility is to  hold compassionate space for clients in real-time, non-clinical chat/call sessions. You’ll be expected to:

• Provide  empathetic, non-judgmental support through live chat in your approved coaching category
• Use  active listening, reflection, and open-ended prompts to guide client self-discovery
• Refrain from giving clinical, psychiatric, or medical advice
• Maintain clear, professional documentation of session themes (if required by platform)
• Uphold client  confidentiality, consent, and privacy in line with HIPAA standards
• Recognize and appropriately  respond to red flags or urgent disclosures using hotline referral and reporting protocols
• Stay within your coaching scope and category training guidelines
• Foster a culturally sensitive and trauma-informed coaching environment
• Complete onboarding, training modules, and periodic updates as required
• Set and update your availability regularly via the platform dashboard
• Represent Zuporta’s values of integrity, presence, and human-centered care in every interaction

Qualifications

To ensure quality, compassion, and professionalism across our platform, we ask that all coaches meet the following qualifications:

• Certification or Training in a recognized coaching modality (e.g., life coaching, wellness coaching, mindfulness, nurse coaching, etc.)
• – OR –
• Bachelor’s or Master’s degree in Nursing, Psychology, Social Work, or another health-related field  with relevant experience in supportive or caregiving roles
• Strong written communication skills and comfort using chat/call-based technology
• A  warm, grounded, and non-judgmental coaching style
• Culturally aware and  trauma-informed approach to client support
• Professional liability insurance (or willingness to obtain)
• Willingness to undergo  background check and identity verification
• Commitment to uphold Zuporta’s  Code of Ethics ,  HIPAA-style confidentiality , and  non-clinical coaching boundaries
• Passion for providing real-time emotional, lifestyle, or personal support
• Bonus: Experience working with  teens, caregivers, or diverse communities

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