Franchise Business Coach Job at Empower Brands, Richmond, VA

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  • Empower Brands
  • Richmond, VA

Job Description

Job Description

Job Description

Position Summary

We are seeking a Franchise Business Coach who will partner with franchise owners to help them grow, scale, and succeed. This role will focus on supporting owners as they ramp up their businesses by providing coaching, training, and guidance in operational, sales, and technical areas.

The ideal candidate will bring a mix of business acumen and industry knowledge, with a proven ability to help service-based businesses achieve stronger results. This position plays a key role in ensuring franchisees adopt best practices, drive revenue growth, and strengthen both technical and operational capabilities across the network.

Responsibilities:

  • Coach franchise owners, especially new owners, on business planning, ramp-up strategies, operational excellence, and overall business growth.
  • Deliver training and support in core areas of the business, which may include operational best practices, b2c sales, irrigation systems, seasonal services, or other areas of expertise.
  • Conduct on-site and virtual visits with owners to identify growth opportunities, evaluate needs, and provide actionable feedback.
  • Lead and support regional and network-wide training programs for owners, managers, and technicians.
  • Partner with internal teams and vendors to align on systems, pricing models, and brand standards.
  • Serve as a resource for point-of-sale (POS) training, reporting, and operational optimization.
  • Continuously improve tools, processes, and training resources to help owners and their teams achieve stronger results.

Qualifications:

  • Proven experience in one or more of the following areas :
    • Business coaching, or leading service-based businesses to growth.
    • Irrigation industry (installation, maintenance, troubleshooting, or seasonal services).
  • Demonstrated ability to train, mentor, or coach others to success.
  • Strong communication and facilitation skills, both in-person and virtually.
  • Collaborative and adaptable, with the ability to work effectively in a fast-paced environment.
  • Comfort with technology, operational systems, and field service tools.
  • Ability and willingness to travel up to 40%.

Preferred Qualifications:

  • Experience supporting or working within a franchise model.
  • Business or horticulture degree, or equivalent field/industry experience.
  • Background in sales performance and driving revenue growth.
  • Technical certifications such as CIT (Certified Irrigation Technician), CLIA Certified Landscape Irrigation Auditor, or CIC (Certified Irrigation Contractor) are beneficial, but candidates with strong business coaching or industry experience are also encouraged to apply.

Key Attributes for Success:

  • Confident coach, communicator and facilitator.
  • Hands-on problem solver who thrives in the field and with people.
  • Flexible, adaptable, and motivated to support both business and technical success.
  • Passion for helping others grow and build profitable, sustainable businesses.

WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote

Job Tags

Contract work, For contractors, Apprenticeship, Seasonal work, Local area, Remote work, Flexible hours,

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