Job Description

Position Overview

The Office Manager will possess strong supervisor skills to oversee daily operations of the clinic including, scheduling, reception and administrative support. As a member of S:US you are committed to acting with integrity, as demonstrated by treating people consistently, honestly and fairly to help them achieve their own goals and the goals of the agency.

Qualifications

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Supervision of all front desk staff and volunteer staff.
• Oversee schedule of all management and support staff.
• Ensure that all authorizations and billing sheets are completed
• Track clients that use SCSC services and coordinate outreach efforts.
• Ensure Corporate Compliance standards are adhered to including ensuring that Privacy Act Notices and HIPPA notices are completed and properly uploaded into EHR system
• Ensure all referrals and supporting documents are uploaded into HER system, and maintain program productivity
• Able to work weekends and evenings as needed
• Cover front desk during staff absences which may require flexibility in work schedule
• Manage MetroCard's: ordering, storage, distribution and reconciliation.
• Order all program and office supplies; manage SCSC petty cash and other routine expenditures.
• Provide maintenance Staff with instructions and guidance. Report repair needs to Central Maintenance
• Report and track any Office Equipment repair needs
• Troubleshoot consumer Entitlements problems as related to Medicaid Eligibility
• Review monthly encounter data to determine readiness for review by Quality Assurance (QA) and for submission to SUS third party billing vendor;
• Facilitate communication between Billing Specialist in Finance Department and Providers to correct any coding issues in EHR identified in Issue Tracker and/or Denials
• Provide reports to the Program Director, Ass't Director, Sr. Social Worker/RN, and Regional Director, maintain, productivity, etc.
• Develop expertise in the Electronic Health Record (EHR) to provide training and support to new and existing staff.
• Responds to consumer needs promptly, accurately and with courtesy and respect
• Represents the organization in a positive and appropriate manner to outside resources
• Supports the mission and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values
• Additional duties as assigned

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others. We're proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-16945

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